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Check out our FAQs.

FAQ's

How often should I get my house windows cleaned?

Most residential clients require their windows cleaned every 3 - 6 months. However, this can vary depending on many factors, such as traffic pollution, if the house is near the beach and is affected by salt spray, or if there are a lot of little children or pets putting dirty hands or paws on the glass, etc. Generally you can get away with internal windows being cleaned yearly if they don’t get touched.

How much does window cleaning cost?

The cost for window cleaning small houses internally & externally generally starts from $140. However, it depends on the quantity and difficulty of access to the windows. Since every job is unique, our window cleaners are prepared to visit the job in person free of charge to give you a competitive quote - free of charge.

If the job is relatively straight forward, we can often give you the price straight away via text/call. More often than not we can see the property via Real estate websites or Google Earth to assist the quote. For more complicated jobs, we are happy to pay a visit in person to provide you the window cleaning quote.

How do you accept payment?

You can pay the window cleaner when he comes to do the job either by Cash, Bank Transfer or Credit Card (Amex, Visa or Master Card - a 2% surcharge applies). Our standard payment terms are 7 days from the invoice date, but this can be adjusted on mutual agreement. Sorry, we don't accept cheques.

Can you give me a Tax Invoice?

Definitely! We will be willing and happy to provide you with a tax invoice.

How far in advance do I need to book?

We can often carry out the job within the same week of your enquiry. If you're in a rush, it may be possible to arrange to have the job done in the same visit as the quote.

Do you clean after building work?

Yes we do, there are some factors we need to be made aware of like whether there is paint or concrete on the windows.

Do you still come if it is raining?

We normally continue working if it is raining lightly. However, if we consider the weather dangerous for work, i.e. thunder storms and wild winds, then we would re-schedule for another day that suits you.

But doesn't rain make the windows dirty?

Not really. The three main reasons windows become dirty are:

• Pollen & Dust/Pollution

• Insect droppings

• Finger prints

If these are present on the glass when it rains, the residue in the rain attaches itself to the dirt and often makes the windows look worse. If the windows have recently been cleaned, then the rain will simply run off the clean glass and the windows continue to remain clean.

What about my blinds or curtains, do I need to take them down?

While any assistance is welcome, it is not necessary. It does facilitate the process though and many customers do prefer to help out, especially with the removal of window grids. Typically, our technicians can work around almost everything in the house!

Do you clean fly screens and security screens?

Yes we do. Keeping fly screens and security screens clean helps to keep the windows clean too. Please mention if you have fly screens at your place.

How long will you be washing my windows?

One answer to that question is, “As long as it takes for them to sparkle and shine!” Most homes without colonials are completed inside and out in two to three hours.

What else do you do besides window cleaning?

We also do solar panel cleaning, gutter cleaning and house wash downs. We do not do high-rise window cleaning or abseiling.

Ready to restore the look of your home?

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